Recently I went ahead and added my local Fox affiliate (33-1) to my Series 3 as a new OTA (over the air) channel. Right away, I noticed that my TiVo didn’t have guide data for Fox 33-1. Instead, my S3 would display “To be announced” whenever I accessed the guide data for this channel.

After doing some research I stumbled upon a form on TiVo.com where you can request a change to the guide data. Within two hours of submitting the form, I received an email from TiVo letting me know that the problem was being worked and that it should be resolved shortly. Once I got home from work, I noticed that my TiVo had received a new message. Sure enough, the message indicated that Fox 33-1 had been added as a new channel! Thanks to TiVo’s excellent customer service, I am now able to view the guide data for Fox 33-1 and ultimately schedule recordings on this channel.

I don’t know about you but, I’ve never seen customer service like this in my life… Great job TiVo!

Apparently, this individual lives so close to a TV station’s tower that they are able to use a paper clip as an antenna.  Nice :).