Comments on: WeaKnees Announces Flat-Fee TiVo Repair Service http://www.tivoblog.com/archives/2009/10/22/weaknees-announces-flat-fee-tivo-repair-service/ An Unofficial Blog dedicated to TiVo News, Information & Commentary. One of CNET News.com's Top 100 Blogs. Wed, 10 Mar 2010 20:40:49 -0500 http://wordpress.org/?v=2.9.2 hourly 1 By: Weaknees is Rude http://www.tivoblog.com/archives/2009/10/22/weaknees-announces-flat-fee-tivo-repair-service/comment-page-1/#comment-379235 Weaknees is Rude Sat, 05 Dec 2009 21:17:51 +0000 http://www.tivoblog.com/?p=4091#comment-379235 I saw your post and agree Weaknees is very rude. I have purchase many things from them over the years but find them to be quite rude. When everything works they are great. When you have a probem, not so great. I saw your post and agree Weaknees is very rude. I have purchase many things from them over the years but find them to be quite rude. When everything works they are great. When you have a probem, not so great.

]]> By: zookie http://www.tivoblog.com/archives/2009/10/22/weaknees-announces-flat-fee-tivo-repair-service/comment-page-1/#comment-375270 zookie Mon, 09 Nov 2009 13:52:06 +0000 http://www.tivoblog.com/?p=4091#comment-375270 I had a terrible customer service experience with WeaKnees earlier. I tried to buy a USB-to-ethernet dongle from them that said that no drivers would need to be installed (I don’t have a landline to dial out for drivers for my S2). When I found that the device would not work with my TiVo S2 out of the box as the website had promised, I emailed them only to get rude, unhelpful replies. Instead of offering a solution, the last email I received from info@weaknees.com was just “I apologize,” and nothing else. Because this wasn’t an expensive item, I decided to not deal with them any more. This is after I referred friends and family to them. Buyer beware… as I can’t quite see that dealing with them for a repair being pleasant. Here was my ticket… [#RHC-173742]: Ethernet Adapter I had a terrible customer service experience with WeaKnees earlier. I tried to buy a USB-to-ethernet dongle from them that said that no drivers would need to be installed (I don’t have a landline to dial out for drivers for my S2). When I found that the device would not work with my TiVo S2 out of the box as the website had promised, I emailed them only to get rude, unhelpful replies. Instead of offering a solution, the last email I received from info@weaknees.com was just “I apologize,” and nothing else. Because this wasn’t an expensive item, I decided to not deal with them any more. This is after I referred friends and family to them. Buyer beware… as I can’t quite see that dealing with them for a repair being pleasant.

Here was my ticket… [#RHC-173742]: Ethernet Adapter

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