The WeaKnees blog recently alerted me to the fact that TiVo has a “CableCARD hotline”. The hotline is available Monday-Sunday from 6:00 AM – 9:00 PM Pacific. According to TiVo’s website, the hotline is answered by TiVo support representatives who have been trained on how to troubleshoot CableCARD issues.
We have set up a hotline to help you with CableCARD installation, troubleshooting, and with any communications with your cable provider. This hotline is answered by agents who are specially trained in troubleshooting CableCARD issues. If the information in this article does not solve your issue, please give them a call.
Needless to say, this sounds like a great resource if you’re having a problem with your TiVo HD or Series 3. I recently had a M-card installed in my TiVo HD however, unlike my Series 3, it was actually a good experience.
Let me know if you call the hotline and how it works out for you…
with tivo hd dvr I receive regular and hd programing via cable. However I do not receive the hd program info and therefore cannot program future recordings. Someone said a cablecard is required for the tivo. Can I buy an “universal cablecard”?
Thank you for any help
You need to get a CableCard for your TiVo HD. Contactt your cable provider. You should be able to rent one from them for a small
monthly fee.
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