Putting The TWC Series 3 TiVo Issue To Bed
The individual who originally sent me a news tip about TWC not supporting CableCARDs in the Series 3 TiVo forwarded to me the following followup email which essentially states what we know (TWC will install CableCARDs in the Series 3 TiVo). I just thought I would post this so that we could put the whole TWC Series 3 TiVo issue to bed.
——
Forwarded Message From: “Cust.Ops”
Reply-To: “Cust.Ops”
Date: Mon, 21 Aug 2006 09:55:46 -0700
To: XXXXXXXX
Subject: Re: Re: FEEDBACK_Customer_Service
Hello XXXXX,Thank you for your inquiry. We do supply CableCARD’s with our cable system. However, they are not two way interactive. The CableCARD will only be able to transmit channels and not allow Interactive programming such as the On Screen Guide, On Demand, Sports Packages and Pay Per View.
If the On Screen guide is downloaded directly from TiVo, then Yes, the CableCARD will work with it. However, if anything goes wrong with your TiVo system, we will not be able to support it (troubleshoot).
If you have any further questions, please do not hesitate to contact us at the number listed below. Our telephone representatives are available 24 hours a day, 7 days a week. Have a nice day! Time Warner Cable (888)TW-CABLE



