More Details On TiVo’s New Pricing Plan Thanks To Stephen Mack
Since I had already posted two entries (1st post, 2nd post) about TiVo’s new pricing plan, I didn’t plan on mentioning it again until next week when the pricing plan went into effect. That was until Dave Zatz (thanks Dave) sent me an email with a pointer to a thread on TiVoCommunity. In this thread, Stephen Mack (TiVoOpsMgr) goes into excruciating detail about the new pricing plan. In his post, Stephen, explains it in such a way that even I can understand it :). Check it out if you still have some questions about the pricing plan. My guess is that Stephen probably answered them in this thread.
Hey Tom (TiVo CEO), you really should consider giving Stephen a raise. If it wasn’t for him, you may have seen a lot of people drop their TiVo simply because they didn’t get their questions answered. I know that I was a little irritated before Stephen calmed me down. Stephen has done a wonderful job joining in on the conversation (example 1, example 2, example 3). Thanks Stephen! BTW, don’t forget your buddy over at TiVoBlog.com when you get that raise. I’ll make sure to send you my paypal account info :). On a side note, has anybody at TiVo ever read Naked Conversations? If not, somebody really should…..




March 10th, 2006 at 3:21 pm |
Thanks Alex!
In the “credit where credit’s due” department, even though I happened to be the one who posted the info in that thread, there were a lot of folks at TiVo who wrote it (including folks in my team, marketing, IT, legal, accounting, etc.). And the forum members and bloggers get credit for asking the questions we hadn’t anticipated that were answered there.
As for “Naked Conversations” — yup, I’ve read it; I’ll post a review on my personal blog sometime.